Hello!
I'm an artist at heart, but will gladly nerd out on some data. While I love to craft unique and delightful user interfaces, real magic happens when design consistently solves user needs and supports stakeholder goals
I thrive in a space that’s always evolving, exploring new tools and approaches. Humans are complex, but designing for them doesn’t have to be.
Open for work in Canada | CUSMA Professionals
With a CUSMA Professionals work permit (for the profession of Graphic Design), employers are exempt from obtaining a LMIA prior to hiring a foreign national.
Experience
Jan 2020 - Present
Flight Schedule Pro
Flight Training Software
Principal UX Designer
2012 - Dec 2019
Cerner
Healthcare Software
Senior User Experience Strategist
Sep 2018 - Dec 2019
User Experience Strategist
Sep 2016 - Sep 2018
User Experience Designer
2012 - Sep 2018
-
Collaborate with Product Managers and Engineers to deliver user-centered solutions.
-
Prototype in Figma and Cursor to quickly test and iterate on concepts.
-
Conduct usability testing and shadowing to identify pain points and opportunities.
-
Monitor and act on customer feedback to guide product improvements.
-
Partner with leadership to define product vision and influence strategy.
-
Create an accessible design system to standardize and scale enterprise software.
-
Collaborated with leadership to shape product vision and align design strategy.
-
Defined usability testing requirements and partnered with Research to execute studies.
-
Designed and prototyped solutions to communicate concepts and validate ideas.
-
Guided the design team by translating strategic vision into actionable direction.
-
Facilitated onsite design sessions with strategic customers.
-
Collaborated with Product Managers and Engineers to align design with product goals.
-
Designed and prototyped to engineering specs for smooth hand-off and implementation.
-
Partnered with Research to define usability testing requirements and ensure actionable insights.
Skills & Tools
Education
Software
Design
-
Figma
-
Sketch
-
Illustrator
-
Cursor
-
Pendo
-
Confluence
-
Miro
-
ChatGPT
-
Maze
-
Jira
-
Google Suite
-
Microsoft Suite
-
AI Vibe Coding & Prototyping
-
Design for Accessibility
-
Design Systems & Styleguides
-
Gamification
-
Information Architecture
-
Interactive Design
-
Jobs To Be Done
-
Journey Mapping
-
Personas
-
Prototyping
-
Qualitative Research
-
Quantitative Research
-
Service Blueprint
-
User Interface
-
User Research
-
Usability Testing
2004 - 2009
Cleveland Institute of Art
Cleveland, OH, USA
Bachelors of Fine Arts
Achievements
-
Designed and launched an aircraft maintenance tool that saw 21,000 work orders created in the first year, with 9% of the customer base adopting the feature in its first year.
-
Built a comprehensive design system and style guide within the first 30 days, modernizing legacy software and enabling a seamless transition to a new platform.
-
Implemented a customer feedback ticketing system to establish continuous engagement with end-users, creating a direct channel for insights that informed design decisions.
-
Synthesized insights from user interviews, surveys, and usability testing into actionable recommendations that influenced leadership decisions and shaped key roadmap priorities.
-
Leveraged AI-powered tools to rapidly prototype and build a fully functional app, reducing the design and feedback cycle by weeks and accelerating project delivery.